Returns & Exchanges
We want you to love your hair care routine, which is why we offer a 30-day return policy for unused and unopened products. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and easy return process.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and the list of items you wish to return to receive a return authorization.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.